Privacy Policy

At SirkupAI, we protect your personal data. This policy explains what we collect, why we process it, and your rights.

Who We Are

SirkupAI is a digital innovation studio focused on AI systems for enterprise operations, education, and social impact.

Data Controller

SirkupAI (Sirkup Digital), with offices in Pakistan and the UAE.

Contact

privacy@sirkup.ai

Data We Collect

We only collect data needed to provide, secure, and improve our services.

Identity Data

Name, email, phone number, and billing information.

Usage Data

Activity logs, visited pages, device, browser, and IP address.

Support Data

Messages, attachments, and details shared with our support team.

Technical Data

Cookies, analytics events, and product performance metrics.

Legal Bases for Processing

Consent

For specific communications and non-essential cookies.

Contractual Necessity

To deliver services you subscribed to.

Legitimate Interest

To prevent fraud, strengthen security, and improve products.

Legal Obligation

To comply with applicable laws and regulations.

How We Use Your Information

  • - Provide and maintain our services.
  • - Handle support requests and incidents.
  • - Improve product features and AI systems.
  • - Enforce security controls, detect abuse, and protect the platform.
  • - Meet legal and contractual obligations.

Sharing and Disclosure

We do not sell personal data. We may share data with:

  • - Service providers: hosting, analytics, and payment processors.
  • - Trusted partners: only when needed for agreed services.
  • - Authorities: when legally required.

International Transfers

If data is transferred outside your region, we use appropriate safeguards (for example Standard Contractual Clauses).

Data Retention

  • - We keep personal data only as long as needed for the stated purposes.
  • - For selected sensitive workflows, auto-deletion options may apply.
  • - When data is no longer needed, it is securely deleted.

Your Rights

Depending on your jurisdiction, you may request to:

Access your personal data.

Correct inaccurate data.

Request deletion of your data.

Object to certain processing.

Request data portability.

Withdraw consent at any time.

To exercise your rights, contact privacy@sirkup.ai

Complaints and Children Privacy

If you are in the EEA, you may lodge a complaint with your local data protection authority. Our services are not directed to children under 13.

Contact Us

For any privacy questions or rights requests, contact our privacy team.

SirkupAI Privacy Office

privacy@sirkup.ai

UAE Office

Office 1804, Ontario Tower, Business Bay, Dubai

Pakistan Office

1st Floor, Mumtaz Plaza, Gate-1, B-17, MPCHS, Islamabad