Privacy Policy
At SirkupAI (a flagship of Sirkup Digital), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
Who We Are
SirkupAI is a digital innovation studio specializing in AI-powered enterprise solutions, educational technology, and social impact initiatives.
Data Controller
SirkupAI (Sirkup Digital), with offices in Pakistan and the UAE.
Contact
privacy@sirkup.ai
Data We Collect
Here’s an overview of the types of information we collect to provide and improve our services.
Personal Information
Name, email, phone number, and billing details.
Usage Data
Device info, IP addresses, log data, and browsing activity.
Content Data
Inputs and uploads you provide to our AI tools (e.g., text, images, voice notes).
Legal Basis for Processing
We process personal data under GDPR Article 6 on the following bases:
Consent
For newsletters, marketing, and optional features.
Contractual Necessity
To provide and operate services you subscribe to (e.g., SirkupAI Academy).
Legitimate Interest
To improve services, develop AI features, and prevent fraud.
Legal Obligation
To comply with applicable laws and regulatory requests.
How We Use Information
We use your data responsibly to provide better services, enhance AI capabilities, and ensure compliance with legal requirements.
Deliver Services
Deliver and improve our products and services.
Support
Provide technical support and respond to inquiries.
R&D
Conduct research and development for AI systems.
Security
Ensure security, prevent abuse, and comply with regulations.
Insights
Share anonymized insights for education & impact reporting.
Sharing & Disclosure
We do not sell personal data. We may share your data with:
- •Service Providers: Hosting, analytics, payment processors.
- •Partners: Trusted collaborators for education or social impact (with consent where required).
- •Authorities: When legally required to comply with obligations or protect rights/safety.
International Transfers
As we operate globally (Pakistan, UAE, and other regions), your data may be transferred outside the EU.
- •Where required, we use Standard Contractual Clauses (SCCs) or other GDPR-approved safeguards.
- •By using our services, you consent to such transfers, subject to adequate protections.
Data Retention
We retain personal data only as long as necessary for the purposes described.
For sensitive cases (e.g., AdalBot GBV reports), users may select auto-deletion after 30/60/90 days.
When data is no longer needed, it is securely deleted.
Your Rights (GDPR)
You have the right to:
Access a copy of your personal data.
Correct inaccurate or incomplete data.
Request deletion (“right to be forgotten”).
Restrict or object to processing.
Request data portability.
Withdraw consent at any time (without affecting prior lawful processing).
To exercise these rights, contact us at privacy@sirkup.ai
Complaints & Supervisory Authority
If you are in the European Economic Area (EEA), you have the right to lodge a complaint with your local Data Protection Authority (DPA) if you believe we are not handling your data lawfully.
Children’s Privacy
Our services are not directed at children under 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect data from children.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact:
SirkupAI – Privacy Office
privacy@sirkup.ai
UAE Office
Office 1804, Ontario Tower, Business Bay, Dubai
Pakistan Office
1st Floor, Mumtaz Plaza, Gate-1, B-17, Multi-Professional Cooperative Housing Society (MPCHS), Islamabad